Application support privacy

Updated 20 October 2026. Mohammed AlAbdulmohsen provides shared application support using B2D backend infrastructure.

We send the message you enter, selected application, request category, random reference and optional reply email. The app may include version, language and platform for troubleshooting. Health history, precise location and advertising identifiers are not automatically attached.

Requests are sent through Resend to the shared application-support inbox. Messages are used for support, corrections and app improvements, not marketing or ad targeting. Support requests are not sent to an AI provider.

The server stores request references, fingerprints, timestamps, email acceptance state and a hashed network address for duplicate/abuse control. Messages remain in the mailbox and provider records for support handling; we do not claim automatic deletion within a fixed period. Data may be processed outside your country.

Do not include medical records, passwords or a child’s identifying details. Support is for adults or parents. Feedback is optional. Some apps allow attachments only when you explicitly choose them.

Request access, correction or deletion through the support form, including the reference when available. Verification may be needed. Provider acceptance does not guarantee inbox delivery or a response time.