Zuzu Learning Oasis — Privacy Policy
Updated 21 October 2026 • Version 1.10.4
Developer: Mohammed AlAbdulmohsen, independent developer, Saudi Arabia.
Contact and privacy requests: https://www.b2dadvisory.com/apps/support?app=zuzu

PLAY WITHOUT AN ACCOUNT
Zuzu does not ask children for names, birth dates, gender, email addresses or passwords. It has no chat or public profiles. Challenge bands are approximate parent-selected settings, not identity checks or assessments. The game does not request camera, microphone, contacts or location permission. Read-aloud uses Apple's speech synthesizer; Zuzu records no voice. Music, artwork and activities are bundled in the app.

WHAT STAYS ON YOUR DEVICE
Game progress, chosen free companion outfit, saved Circuit Lab boards for each challenge band, saved farm and puzzles, creative garden, favorites, companion, language, sound/motion choices, family play limits, recent quiz attempts and local playtime records are stored in WebKit storage and an app-local backup. Quiz history is limited to the latest 200 attempts; daily play history is kept for 31 days. A separate local introduction counter remembers the first launch and accumulated active play to delay advertisements. This information is not sent by our game code to Kidoz or a reporting server. Device backups are controlled by your Apple settings. There is no custom cloud-sync service or cross-device progress account.

PARENTS' CONTROLS AND DELETION
Parents can reset game progress, garden, picture and circuit puzzles and farm using Reset progress, reset the farm separately, and delete quiz/playtime records in the parent dashboard. Preferences may remain after these resets. Removing the app removes its local app data, subject to device backups. These actions do not cancel an Apple purchase. Parent controls restrict access within this app; device-owner authentication or a puzzle is not proof of legal parental consent.

ADVERTISEMENTS
The free version supports occasional Kidoz contextual interstitial advertisements between completed rounds. The first app session and the first 30 accumulated minutes of active play are ad-free. No advertisement is required to unlock a game, level or reward. If an ad cannot load, play continues. A maximum of two automatic ads can appear in one app-process session, at least five completed rounds apart and at least five minutes apart. Time in family menus, background, idle screens or ads does not advance the introduction counter. Session boundaries may restart when iOS terminates the app.

Kidoz SDK 10.1.5 supplies the advertising service. The SDK's bundled manifest declares Advertising Data and Product Interaction for third-party advertising and developer advertising/marketing; Product Interaction is also declared for analytics and app functionality. Both types are marked not linked to identity and not used for tracking in that manifest. Ad delivery involves network requests to Kidoz and its service providers; these requests can expose network and technical information. Zuzu does not provide learning records, child age, name or gender to the SDK. Zuzu does not request permission for cross-app tracking or add a separate analytics SDK. Kidoz's data practices and retention are described at https://www.kidoz.net/privacy-policies. Kidoz states that creatives undergo human review. External advertising click-throughs must use its Kids Category parental gate.

Release advertising is enabled in this version, subject to the introduction period, purchase verification, network availability and eligible ad supply. These protections apply during review and after release. Developer diagnostics are excluded from the Release interface.

OPTIONAL AD REMOVAL
Parents can make a one-time, non-consumable Apple In-App Purchase to remove third-party advertisements permanently from this app. There is no subscription. Apple displays the applicable price and handles payment, payment information, refunds and purchase records under its policies. Zuzu uses Apple-signed StoreKit transactions to check ownership and restore purchases on the same Apple Account. We do not receive or store your payment-card details and run no purchase server. Purchase verification communicates with Apple. A refunded or revoked purchase may remove ad-free access.

Ownership is checked before advertising is allowed. Once a verified purchase is recognized, Zuzu stops new ad requests and discards loaded ads. An already displayed advertisement or SDK request may finish; relaunching the app prevents advertising SDK initialization for a verified ad-free owner. Zuzu cannot retract data already handled by the advertising provider.

OPTIONAL PARENT FEEDBACK AND REPORTS
An adult can voluntarily submit feedback through the in-app form after an explicit sending confirmation. The message, category, app/build version, iOS version, language and optional adult reply email are sent over HTTPS to B2D Advisory’s support service and forwarded to the developer’s support inbox using Resend. No learning records, automatic logs or attachments are included. A reply email is optional; without it we cannot reply directly. Do not include children’s identifying information. Messages and any supplied reply address are used only for support and issue resolution, not advertising, tracking or marketing. The support service stores a request reference, content fingerprint, hashed network address, timestamps and delivery status for duplicate prevention and abuse limits. Network providers process connection information. The support email provider and destination mailbox process the message. Submit a privacy request through the support form to request access or deletion, subject to records we must retain for legal purposes.

A learning report remains local unless a parent explicitly chooses a recipient, reviews it and sends it through Mail. Zuzu does not upload learning reports automatically. Your chosen email provider processes those shared reports under its own policies.

QUESTIONS AND CHANGES
Contact the developer for privacy requests or questions. Material changes will be reflected in the in-app and published privacy policy. Apple's approval and applicable children's privacy requirements are separate from an advertising provider's account activation.

Echo Realms stores stage progress, hero positions, assistance preference and restored beacons locally on your device. Parent Reset progress clears this adventure save. It adds no account or online multiplayer service.

First-run notice and tutorial preferences are stored locally on your device. These informational screens do not verify parental consent and do not send additional personal information to a server.

Rating reminder preferences and scheduling dates are stored locally on your device. The app cannot determine whether you submitted a rating. When a rating request is eligible, Apple handles the system review interface. Voluntary feedback is submitted only after the adult confirms sending in the in-app form.